Refunds

Refund Policy

How refunds and subscription cancellations are handled for LiquidityLab Pro.

Last updated: May 20, 2026

First purchase refund window

First-time Pro purchases may be eligible for a refund within 7 days of the initial purchase if the account has not substantially consumed member-only content or abused the service.

To request a refund, contact support@liquiditylab.org with the email address used for checkout and a short description of the issue.

Renewals

Subscription renewals are generally non-refundable once a new billing period has started, unless required by applicable law or there is a billing error.

You are responsible for canceling before the next renewal if you do not want the subscription to continue.

Processing

Approved refunds are processed through Creem back to the original payment method when possible. Bank and card processing times may vary.

Refund approval does not waive restrictions against unauthorized redistribution or misuse of member-only materials.